PRIVACY POLICY

Version: 1.0

Effective Date: 24/07/2026

Last Updated: 24/07/2026

Next Review: Within 12 months or sooner if required by changes to legislation or business operations.

1. Introduction

ARONARO LABS LTD ("we", "us" or "our"), trading as ARONARO Health™, respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit www.aronarolabs.co.uk, purchase products or services, subscribe to communications, or otherwise interact with us.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, the Privacy and Electronic Communications Regulations (PECR), and other applicable UK privacy legislation.

2. Data Controller

The data controller responsible for your personal information is:

ARONARO LABS LTD

Company Registration Number: 17019164

Registered in England and Wales

Trading as ARONARO Health™

Website: www.aronarolabs.co.uk

If you have any questions regarding this Privacy Policy or your personal data, please contact us using the details provided on our Contact page.

3. Information We Collect

Depending on how you use our website, we may collect the following information.

Information You Provide

This may include:

Name
Email address
Telephone number
Postal address
Billing and delivery details
Account information
Enquiry details
Information submitted through contact forms
Newsletter subscriptions
Product reviews
Customer support communications

Information Collected Automatically

When you visit our website we may automatically collect:

IP address
Browser type
Operating system
Device information
Pages visited
Referring website
Time spent on pages
Website usage statistics
Cookie identifiers
Approximate location information derived from your IP address

Purchase Information

If you purchase products or services, we may collect information relating to:

Orders
Payments
Invoices
Refunds
Transaction history

Payment card details are processed securely by our payment providers and are not stored by ARONARO LABS LTD unless expressly stated.

4. How We Use Your Information

We may use your personal information to:

Provide products and services
Process payments
Fulfil orders
Deliver digital downloads
Respond to enquiries
Manage customer accounts
Provide customer support
Improve website performance and functionality
Send newsletters and marketing communications where consent has been provided
Administer promotions or competitions
Prevent fraud and maintain website security
Comply with legal and regulatory obligations
Protect our legal rights

5. Lawful Bases for Processing

We process personal data under one or more lawful bases permitted by UK GDPR.

Contract

Where processing is necessary to fulfil an order, provide a service or perform obligations arising from an agreement with you.

Consent

Where you have given clear consent, for example when subscribing to our newsletter or accepting non-essential cookies.

You may withdraw your consent at any time.

Legitimate Interests

Where processing is necessary for our legitimate business interests, provided those interests do not override your rights and freedoms.

Examples include:

Improving website performance
Responding to enquiries
Preventing fraud
Maintaining website security
Analysing website usage
Developing and improving our products and services

Legal Obligation

Where processing is necessary to comply with applicable legal or regulatory obligations.

6. Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve your experience and understand how visitors use our website.

Where required by law, non-essential cookies will only be used after obtaining your consent.

Further information can be found in our Cookie Policy.

7. Marketing Communications

Where you have opted in, we may send:

Educational content
Product updates
Newsletters
Promotional offers
Business announcements

You may unsubscribe at any time by using the unsubscribe link contained within our emails or by contacting us directly.

We will not send unsolicited marketing communications where consent is required and has not been obtained.

8. Sharing Your Information

We do not sell your personal information.

Where necessary, we may share information with trusted third-party service providers, including:

Payment processors
Website hosting providers
Email marketing platforms
Analytics providers
Cloud storage providers
Professional advisers
Regulatory authorities
Law enforcement agencies where legally required

All third parties are expected to process your personal information securely and in accordance with applicable data protection laws.

9. International Transfers

Some service providers may process personal data outside the United Kingdom.

Where international transfers occur, appropriate safeguards will be implemented in accordance with UK GDPR to ensure your personal information remains protected.

10. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and regulatory obligations.

When information is no longer required, it will be securely deleted or anonymised where appropriate.

11. Your Rights

Subject to applicable law, you have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information where applicable
Request restriction of processing
Object to certain processing activities
Request data portability
Withdraw consent where processing relies upon consent
Lodge a complaint with the Information Commissioner's Office (ICO)

We aim to respond to legitimate requests within the timescales required by law.

12. Security

We take appropriate technical and organisational measures to protect personal information against:

Unauthorised access
Accidental loss
Misuse
Disclosure
Alteration
Destruction

While we take security seriously, no method of electronic transmission or storage can be guaranteed to be completely secure.

13. Children's Privacy

Our website is intended for a general audience.

We do not knowingly collect personal information from children in breach of applicable data protection laws.

Where we become aware that personal information has been collected unlawfully, we will take appropriate steps to remove it.

14. Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites.

You should review their privacy policies before providing any personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on this website together with the revised "Last Updated" date.

16. Contact

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact ARONARO LABS LTD using the contact details provided on our Contact page.

If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Related Policies

This Privacy Policy should be read together with our:

Terms & Conditions
Cookie Policy
Website Disclaimer
Medical & Health Information Disclaimer
Data Protection Statement